Privacy Policy

Last Updated: July 2026

Privacy

ResidenceBook is committed to protecting your personal information. This Privacy Policy lets you know what information we collect when you use our services, why we collect this information and how we use the collected information.

Please note that this Privacy Policy will be agreed between you and ResidenceBook ('We', 'Us' or 'Our', as appropriate). This Privacy Policy is an integrated part of ResidenceBook's Terms and Conditions.

We may periodically make changes to this Privacy Policy and will notify you of these changes by posting the modified terms on our platforms. We recommend that you revisit this Privacy Policy regularly.

Information Collected

We consider information that may be used to identify an individual, including, but not limited to, first and last name, date of birth, home or other physical address, email address, phone number or other relevant information to be Personal Information ('Personal Information'). You may be asked to provide Personal Information when you use our website, register for an account or use our services. The Personal Information that we collect may include information such as: contact information (including telephone number), shipping information, billing information, transaction history, website usage preferences, and feedback regarding the Services.

Means of Collecting and Processing Data

We may automatically collect certain data as discussed above and receive Personal Information about you where you provide such information through the services or other communications and interactions on the ResidenceBook site. We may also receive Personal Information from online vendors and service providers, and from customer lists lawfully acquired from third-party vendors.

Information Use

We use the Personal Information we collect from you to deliver our Services, to provide customer support, to undertake necessary security and identify verification checks, to process any of your online transactions, to assist your participation in third-party promotions, meet certain business requirements and for any other purpose related to the operation of the Services.

Certain Excluded Disclosures

We may disclose your Personal Information if required to do so by law, or if we believe in good faith that such action is necessary to comply with any legal process served on us, any of our sites or the services or in circumstances where we are under a substantially similar legal obligation.

Access

You may opt out of receiving any promotional communications either by choosing to opt out via your account settings available on our sites or the services or in an email you receive from us, or at any time by sending an email, or by writing to us at Customer Service.

Cookies

When accessing our services, we may store information on your device. This information is referred to as cookies, which are small text files that are stored on your device when you visit online pages that record your preferences. We also use Local Shared Objects or flash cookies. Flash cookies are similar to browser cookies. They allow us to remember things about your visits across our sites.

Strictly Necessary Cookies

Strictly necessary cookies are essential to allow a user move around a website and use its features, such as accessing secure areas of the website or making financial transactions. Without these cookies, we would not be able to make our websites work efficiently.